Needs Assessment Exercise
Hospital Computerized Patient Management System
A hospital is installing a new computerized patient
management system. Although they have had such a system for years, this
is a major update for them. The system offers many potential benefits
for doctors, nurses, and other staff members, not to mention more
reliable patient care. However, there is some resistance to the change
as well as a great deal of anxiety about having to learn the new system.
Even though current hospital personnel know the existing system quite
well, including the concepts behind it, they are not sure they are ready
for the switch. Since this is a major upgrade, the new system does not
look or act much like the old one. However, many of the underlying
concepts remain the same, with some new ones added.
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