Note that the goals do NOT have to be educational ones. You may have the goal of selling your products to people. You still need to think about how you will provide information, interactions, and links to make that likely and easy.

Here's an example:

Goal	Information	Interactions	Connections
Change fonts in FrontPage 2002	Screen shots and text showing where the toolbar controls and menu items are	Simulated screen where user practices changing fonts instructions that can be followed while in FrontPage	Link to Microsoft Help site on FrontPage Links to two sites that discuss the use of fonts on Web pages
Insert Graphic on page in FrontPage 2002	Downloadable graphic to use in practicing skills Screen shots and text showing where the toolbar controls and menu items are Pages that discuss images on Web pages, including use of GIF. JPG, and PNG files.	Simulated screen where user practices inserting graphics instructions that can be followed while in FrontPage Quizzes where user can make decisions about the effective use of graphics on Web pages	Link to Microsoft Help site on FrontPage Links to good sources for clip art that can be used on Web pages Links to graphics programs for editing images Links to two sites that discuss the use of graphics on Web pages

Ingram, A. L. & Hathorn, L. G. (2004). Designing your Web site for instructional effectiveness & completeness: First steps. TechTrends. 47 (2), 50-6.